Praise indeed

My most troubled customer -yes the one that rang at least 15 times with her problems (both life and computer related) called me a ‘sweetie’ today after I managed to sort out a problem over the phone. I didn’t actually do anything – just went through all the possible reasons why a CD might get stuck in the optical drive and suddenly hHey Presto – it came out on its own.  Made my day.

 

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